Until when do I have to pay the deposit and make the final payment?
After receiving your booking confirmation, 20% of the travel price is due as a deposit within 10 days, the remaining sum is to be paid no earlier than 28 days prior to departure. In the case of trips booked at short notice, the travel price must be paid in full immediately. We will show you exactly when and which amount is due when completing the booking on our website or in the booking confirmation.
Is there an insolvency protection for customers?
You always book a package tour with ÖTZTAL TOURISMUS INCOMING GMBH (short: ÖTZTAL INCOMING). It means that all of your money paid to ÖTZTAL INCOMING is protected against insolvency by the applicable Package Travel Act (PRG in Austria). You will find all your advantages sent with your travel confirmation when booking a package tour in the attached "Information sheet for package tours", which we will gladly submit also in advance. Europäische Reiseversicherung AG, Kratochwjilestr. 4, 1220 Vienna, phone no. +43 1 317 25 00, fax number +43 1 319 93 67) acts as agent in case of insolvency. All further claims not covered must be registered with the liquidator within 8 weeks from the time of the insolvency. Guarantor: Tourismusverband ÖTZTAL TOURISMUS, Körperschaft öffentlichen Rechts, Achweg 5, 6450 Sölden
How much is the deposit on my trip?
After receiving your booking confirmation, 20% of the travel price is due as a deposit within 10 days.
How can I safely pay for my trip?
You can pay for your trip by credit card (Visa, Mastercard) or by direct bank transfer to ÖTZTAL INCOMING.
What are the ÖTZTAL INCOMING bank details for payment by invoice/bank transfer?
ÖTZTAL TOURISMUS INCOMING GMBH Raiffeisenbank Sölden IBAN: AT34 3632 4000 0044 2772 BIC RZTIAT22324